Understand problem and/or process, sketch/draft form design

Form & requirements workshop

Draft technical specification

Issue Form for comments or approval [repeat]

Sign-off form design

Confirm requirements

Issue technical specification

Sign-off technical specification

Form graphical develoment & field mapping

Develop application

Unit/Integration testing with in-house form prints

Form and application pass testing

Agree number of forms to print

Form sent to printer

Receive lithographic printed forms for testing

Complete application testing

Application sign-off

Printer completes form order

Forms delivered to customer

Software, installation and training guide emailed (or posted) to customer

Customer UAT [5 days - 30 days]

Application/service go-Live

Maintenance & Support